German F. Retana
German F. Retana
Assistant Professor, INCAE Business School
Verified email at - Homepage
Cited by
Cited by
Proactive customer education, customer retention, and demand for technology support: Evidence from a field experiment
GF Retana, C Forman, DJ Wu
Manufacturing & Service Operations Management 18 (1), 34-50, 2016
Technology Support and IT Use: Evidence from the Cloud
GF Retana, C Forman, S Narasimhan, MF Niculescu, DJ Wu
Available at SSRN 2165649, 2014
Technology support and post-adoption IT service use: Evidence from the cloud
GF Retana, C Forman, S Narasimhan, MF Niculescu, DJ Wu
MIS Quarterly 42 (3), 961-978, 2018
The shift to cloud computing: A slow train comin’?
E Whitley, J Mooney, G Retana, P Reynolds, W Venters
Technology support and demand for cloud infrastructure services: the role of service providers
GF Retana Solano
Georgia Institute of Technology, 2013
Learning and business value of information systems: The case of customs automation system implementation
T Wu, C Forman, S Narasimhan, G Retana, S Slaughter, S Urbina
The system can't perform the operation now. Try again later.
Articles 1–6