Monika Westphal
Monika Westphal
Department of Supply Chain Management, University of Cologne
Verified email at - Homepage
Cited by
Cited by
Customer sentiment in web-based service interactions: Automated analyses and new insights
GB Yom-Tov, S Ashtar, D Altman, M Natapov, N Barkay, M Westphal, ...
Companion Proceedings of the The Web Conference 2018, 1689-1697, 2018
A patient-centered information system (myED) for emergency care journeys: design, development, and initial adoption
M Westphal, GB Yom-Tov, A Parush, N Carmeli, A Shaulov, C Shapira, ...
JMIR Formative Research 4 (2), e16410, 2020
Human-AI Collaboration: The Effect of AI Delegation on Human Task Performance and Task Satisfaction
P Hemmer, M Westphal, M Schemmer, S Vetter, M Vössing, G Satzger
Proceedings of the 28th International Conference on Intelligent User …, 2023
Decision control and explanations in human-AI collaboration: Improving user perceptions and compliance
M Westphal, M Vössing, G Satzger, GB Yom-Tov, A Rafaeli
Computers in Human Behavior 144, 107714, 2023
When, where, and with whom during crisis: The effect of risk perceptions and psychological distance on travel intentions
G Fuchs, D Efrat-Treister, M Westphal
Tourism Management 100, 104809, 2024
Reducing Abandonment and Improving Attitudes in Emergency Departments: Integrating Delay Announcements into Operational Transparency to Signal Service Quality
M Westphal, G Yom-Tov, A Parush, A Rafaeli
Available at SSRN 4120485, 2022
Employee reactions to uncertainty: an exploration of individual, role-based, & situational factors
NE Dimotakis, KA Graham, A Shaulov, AK Shepard, M Westphal
Academy of Management Proceedings 2019 (1), 15640, 2019
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