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Marcelo Olivares
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Year
ICU admission control: An empirical study of capacity allocation and its implication for patient outcomes
SH Kim, CW Chan, M Olivares, G Escobar
Management Science 61 (1), 19-38, 2015
2912015
Structural estimation of the newsvendor model: an application to reserving operating room time
M Olivares, C Terwiesch, L Cassorla
Management Science 54 (1), 41-55, 2008
2602008
Structural estimation of the effect of out-of-stocks
A Musalem, M Olivares, ET Bradlow, C Terwiesch, D Corsten
Management Science 56 (7), 1180-1197, 2010
2522010
Measuring the effect of queues on customer purchases
M Olivares, Y Lu, A Musalem, A Schilkrut
Management Science, 2011
233*2011
Drivers of finished-goods inventory in the US automobile industry
GP Cachon, M Olivares
Management science 56 (1), 202-216, 2010
2292010
Competing retailers and inventory: An empirical investigation of General Motors' dealerships in isolated US markets
M Olivares, GP Cachon
Management Science 55 (9), 1586-1604, 2009
2052009
Severe weather and automobile assembly productivity
GP Cachon, S Gallino, M Olivares
Columbia Business School Research Paper, 2012
1932012
Does adding inventory increase sales? Evidence of a scarcity effect in US automobile dealerships
GP Cachon, S Gallino, M Olivares
Management Science 65 (4), 1469-1485, 2019
1402019
Combinatorial auctions for procurement: an empirical study of the Chilean school meals auction
M Olivares, GY Weintraub, R Epstein, D Yung
Management Science 58 (8), 1458-1481, 2012
852012
Measuring the performance of large-scale combinatorial auctions: A structural estimation approach
SW Kim, M Olivares, GY Weintraub
Management Science 60 (5), 1180-1201, 2014
642014
Retail in high definition: Monitoring customer assistance through video analytics
A Musalem, M Olivares, A Schilkrut
Manufacturing & Service Operations Management 23 (5), 1025-1042, 2021
63*2021
OM Forum—A review of empirical operations management over the last two decades
C Terwiesch, M Olivares, BR Staats, V Gaur
Manufacturing & Service Operations Management 22 (4), 656-668, 2020
632020
OM Forum—A review of empirical operations management over the last two decades
C Terwiesch, M Olivares, BR Staats, V Gaur
Manufacturing & Service Operations Management 22 (4), 656-668, 2020
632020
Why empirical research is good for operations management, and what is good empirical operations management?
M Fisher, M Olivares, BR Staats
Manufacturing & Service Operations Management 22 (1), 170-178, 2020
492020
Association among ICU congestion, ICU admission decision, and patient outcomes
SH Kim, CW Chan, M Olivares, GJ Escobar
Critical care medicine 44 (10), 1814-1821, 2016
472016
Do customer emotions affect agent speed? An empirical study of emotional load in online customer contact centers
D Altman, GB Yom-Tov, M Olivares, S Ashtar, A Rafaeli
Manufacturing & Service Operations Management 23 (4), 854-875, 2021
402021
The social divide of social distancing: Shelter-in-place behavior in Santiago during the COVID-19 pandemic
A Carranza, M Goic, E Lara, M Olivares, GY Weintraub, J Covarrubia, ...
Management Science 68 (3), 2016-2027, 2022
37*2022
Identifying competitors in markets with fixed product offerings
R Lederman, M Olivares, G Van Ryzin
Columbia Business School Research Paper, 2014
202014
Balancing agent retention and waiting time in service platforms
A Musalem, M Olivares, D Yung
Operations Research 71 (3), 979-1003, 2023
152023
A review of choice modeling in the marketing-operations management interface
A Musalem, M Olivares, S Borle, H Che, CT Conlon, K Girotra, S Gupta, ...
Kelley School of Business Research Paper, 17-85, 2017
112017
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