Felipe Thomaz
Felipe Thomaz
Verified email at sbs.ox.ac.uk - Homepage
Title
Cited by
Cited by
Year
How achieving the dual goal of customer satisfaction and efficiency in mergers affects a firm’s long-term financial performance
V Swaminathan, C Groening, V Mittal, F Thomaz
Journal of Service Research 17 (2), 182-194, 2014
642014
What goes around comes around: The impact of marketing alliances on firm risk and the moderating role of network density
F Thomaz, V Swaminathan
Journal of Marketing 79 (5), 63-79, 2015
462015
Learning from the Dark Web: leveraging conversational agents in the era of hyper-privacy to enhance marketing
F Thomaz, C Salge, E Karahanna, J Hulland
Journal of the Academy of Marketing Science 48 (1), 43-63, 2020
442020
The digital and physical footprint of dark net markets
F Thomaz
Journal of International Marketing 28 (1), 66-80, 2020
32020
What Goes Around Comes Around: Spreading Risk Through Strategic Alliances in Highly Embedded Networks
F Thomaz, V Swaminathan
Journal of Marketing 79 (5), 63-79, 2015
12015
EXPRESS: Blame the Bot: Anthropomorphism and Anger in Customer-Chatbot Interactions
C Crolic, F Thomaz, R Hadi, AT Stephen
Journal of Marketing, 00222429211045687, 2021
2021
Ethics for AI in Business
F Thomaz, N Efremova, F Mazzi, G Clark, E Macdonald, R Hadi, JJ Bell, ...
Available at SSRN, 2021
2021
No Silver Bullet: Cross-Media Complementarity
JJ Bell, F Thomaz, AT Stephen
Available at SSRN 3836621, 2021
2021
Ghosts in the Dark: How to Prepare for Times of Hyper-Privacy.
F Thomaz
NIM Marketing Intelligence Review 13 (1), 2021
2021
Blame the bot: anthropomorphism and anger in customer-chatbot interactions
C Crolic, F Thomaz, R Hadi, A Stephen
Journal of Marketing, 2021
2021
Understanding consumer attention on mobile devices
N Efremova, N Hajimirza, D Bassett, F Thomaz
2020 15th IEEE International Conference on Automatic Face and Gesture…, 2020
2020
Blaming the Bot: Anthropomorphism Exacerbates Negative Responses From Angry Customers
R Hadi, C Crolic, F Thomaz, A T Stephen
ACR North American Advances, 2019
2019
13B Trolling For Trolls: Exploring the Effect of Internet Trolls on Subscription Rates of Live-Streamed Video Games
W Fritz, F Thomaz, A T Stephen
ACR North American Advances, 2019
2019
The Buffering Effect of Brands for Companies Facing Legislative Homogenization: Evidence from the Introduction of Sarbanes-Oxley
F Thomaz, L Bargeron, J Hulland, C Zutter
2017
Using Social Media Monitoring Data to Forecast Online Word-of-Mouth Valence: A Network Autoregressive Approach
F Thomaz, AT Stephen, V Swaminathan
Sad Business School WP 15, 2015
2015
MARKETING STRATEGY BEYOND THE FIRM BOUNDARY: ESSAYS EXAMINING THE EFFECTS OF SOCIAL NETWORKS ON FIRM PERFORMANCE
F Thomaz
University of Pittsburgh, 2014
2014
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Articles 1–16