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Amy R. Ward
Amy R. Ward
Professor of Operations Management, The University of Chicago Booth School of Business
Verified email at chicagobooth.edu - Homepage
Title
Cited by
Cited by
Year
Dynamic matching for real-time ride sharing
E Özkan, AR Ward
Stochastic Systems 10 (1), 29-70, 2020
2302020
A diffusion approximation for a Markovian queue with reneging
AR Ward, PW Glynn
Queueing systems 43 (1), 103-128, 2003
2172003
Fair dynamic routing in large-scale heterogeneous-server systems
M Armony, AR Ward
Operations Research 58 (3), 624-637, 2010
1652010
A diffusion approximation for a GI/GI/1 queue with balking or reneging
AR Ward, PW Glynn
Queueing Systems 50 (4), 371-400, 2005
1642005
Properties of the reflected Ornstein–Uhlenbeck process
AR Ward, PW Glynn
Queueing Systems 44 (2), 109-123, 2003
1322003
On the dynamic control of matching queues
I Gurvich, A Ward
Stochastic Systems 4 (2), 479-523, 2015
1122015
Optimal control of a high-volume assemble-to-order system
EL Plambeck, AR Ward
Mathematics of Operations Research 31 (3), 453-477, 2006
982006
Blind fair routing in large-scale service systems with heterogeneous customers and servers
AR Ward, M Armony
Operations Research 61 (1), 228-243, 2013
922013
Asymptotically optimal admission control of a queue with impatient customers
AR Ward, S Kumar
Mathematics of Operations Research 33 (1), 167-202, 2008
852008
Approximating the GI/GI/1+ GI queue with a nonlinear drift diffusion: Hazard rate scaling in heavy traffic
JE Reed, AR Ward
Mathematics of Operations Research 33 (3), 606-644, 2008
832008
Asymptotic analysis of queueing systems with reneging: A survey of results for FIFO, single class models
AR Ward
Surveys in Operations Research and Management Science 17 (1), 1-14, 2012
652012
Internet service performance failure detection
A Ward, P Glynn, K Richardson
ACM SIGMETRICS Performance Evaluation Review 26 (3), 38-43, 1998
651998
Routing and staffing when servers are strategic
R Gopalakrishnan, S Doroudi, AR Ward, A Wierman
Operations Research 64 (4), 1033-1050, 2016
602016
Predicting product return volume using machine learning methods
H Cui, S Rajagopalan, AR Ward
European Journal of Operational Research 281 (3), 612-627, 2020
562020
Admission control for a multi-server queue with abandonment
YL Koçağa, AR Ward
Queueing Systems 65 (3), 275-323, 2010
562010
Staffing call centers with uncertain arrival rates and co‐sourcing
YL Koçağa, M Armony, AR Ward
Production and Operations Management 24 (7), 1101-1117, 2015
552015
Optimal control of a high-volume assemble-to-order system with maximum leadtime quotation and expediting
EL Plambeck, AR Ward
Queueing Systems 60 (1), 1-69, 2008
52*2008
Dynamic scheduling of a two-server parallel server system with complete resource pooling and reneging in heavy traffic: Asymptotic optimality of a two-threshold policy
S Ghamami, AR Ward
Mathematics of Operations Research 38 (4), 761-824, 2013
49*2013
Note: A separation principle for a class of assemble-to-order systems with expediting
EL Plambeck, AR Ward
Operations Research 55 (3), 603-609, 2007
472007
A queueing model with independent arrivals, and its fluid and diffusion limits
H Honnappa, R Jain, AR Ward
Queueing Systems 80 (1), 71-103, 2015
452015
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