Emanuel Said
Emanuel Said
Lecturer, Faculty of Economics, Management & Accountancy, University of Malta
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Cited by
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The dark side of AI-powered service interactions: Exploring the process of co-destruction from the customer perspective
D Castillo, AI Canhoto, E Said
The Service Industries Journal 41 (13-14), 900-925, 2021
How organisations generate and use customer insight
E Said, EK Macdonald, HN Wilson, J Marcos
Journal of Marketing Management 31 (9-10), 1158-1179, 2015
Surviving the pandemic: Remote working in the Maltese Public Service during the COVID-19 outbreak
F Bezzina, V Cassar, V Marmara, E Said
Frontiers in Sustainability 2, 644710, 2021
Influencing Factors Affecting Young People’s Attitude Towards Online Advertising: A Systematic Literature Review
I De Battista, F Curmi, E Said
International Review of Management and Marketing 11 (3), 58, 2021
Corporate reputation, service quality and attitude toward price: The case of an energy utility
A Caruana, E Said, L Williams, K Krentler
Proceedings of the 1999 Academy of Marketing Science (AMS) Annual Conference …, 2014
Model of Academic Teachers Communication Competencies Management
M Spychała, E Said, A Branowska
Innovations in Industrial Engineering, 160-173, 2021
Examining FoMO triggered by retargeted advertisements on young people
I De Battista, F Curmi, E Said
The 4th Economics, Business and Organization Research Conference, Poland …, 2021
Perceptions of physicians and pharmacists on hospital physician-pharmacist collaboration: A qualitative insight
J Sciberras, E Said, M Cordina
Springer, 2013
Customer Insight in Start-ups: A Systematic Literature Review
A Rosiello, E Said, F Bezzina
European Conference on Management, Leadership & Governance, 511-XIII, 2021
Political Campaign Success Predictors from Social Media Financing.
F Curmi, E Said, C Attard
Journal of Management Policy & Practice 20 (5), 2019
Audiences’ experiences of the Valletta 2018 brand
E Said
Valletta 2018 Foundation, 2018
The value of market research information: how do clients of market research services construct value from their usage of market research information?
E Said
Cranfield University, 2011
When Chatbots Fail: Exploring Customer Responsibility Attributions of Co-Created Service Failures: An Abstract
D Castillo, A Canhoto, E Said
Celebrating the Past and Future of Marketing and Discovery with Social …, 2022
The Perceived Value of Church, Independent, and State Schools’ Employer Brands Among School Teachers in Malta
M Sghendo, E Said
Education 3 (2), 154-187, 2022
Is-sondaġġi fil-ħajja tal-Maltin
MT Vassallo, C Xuereb, M Mangion, A Grima, E Said, M Fsadni, ...
University of Malta. Campus FM, 2022
Retargeted advertisements’ influential factors and fear of missing out on young peoples’ attitude
I De Battista, F Curmi, E Said
Academy of Marketing, 2021
Forced chatbot interactions–investigating the role of customer expectations in assigning attributions for chatbot failure
D Castillo, A Canhoto, E Said
University of Zaragoza, 2021
How do gamified quantified self experiences increase physical activity and well-being? Competitive, collaborative and coopetitive treatments
EM Grech, M Briguglio, E Said
The International Laboratory for Experimental and Behavioural Economics, 2020
Service failures in co-created, AI-powered service encounters: exploring customer attribution of responsibility
D Castillo, A Canhoto, E Said
European Marketing Academy, 2020
The Effect of Automated Service Interactions on Customer Value–A Review and Research Agenda
D Castillo, A Domingos Canhoto, E Said
Academy of Management Proceedings 2019 (1), 12318, 2019
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