| Comparisons of ticket and standard queues OB Jennings, J Pender Queueing Systems 84, 145-202, 2016 | 76* | 2016 |
| Gaussian skewness approximation for dynamic rate multi-server queues with abandonment WA Massey, J Pender Queueing Systems 75, 243-277, 2013 | 69 | 2013 |
| Queues driven by Hawkes processes A Daw, J Pender Stochastic Systems 8 (3), 192-229, 2018 | 63 | 2018 |
| The truncated normal distribution: Applications to queues with impatient customers J Pender Operations Research Letters 43 (1), 40-45, 2015 | 63 | 2015 |
| Queues with choice via delay differential equations J Pender, RH Rand, E Wesson International Journal of Bifurcation and Chaos 27 (04), 1730016, 2017 | 56* | 2017 |
| Gram charlier expansion for time varying multiserver queues with abandonment J Pender SIAM Journal on Applied Mathematics 74 (4), 1238-1265, 2014 | 54 | 2014 |
| An analysis of queues with delayed information and time-varying arrival rates J Pender, RH Rand, E Wesson Nonlinear Dynamics 91 (4), 2411-2427, 2018 | 44 | 2018 |
| Nonlinear dynamics in queueing theory: Determining the size of oscillations in queues with delay S Novitzky, J Pender, RH Rand, E Wesson SIAM Journal on Applied Dynamical Systems 18 (1), 279-311, 2019 | 43* | 2019 |
| Nonstationary loss queues via cumulant moment approximations J Pender Probability in the Engineering and Informational Sciences 29 (1), 27-49, 2015 | 41 | 2015 |
| Approximating and stabilizing dynamic rate Jackson networks with abandonment J Pender, WA Massey Probability in the Engineering and Informational Sciences 31 (1), 1-42, 2017 | 33* | 2017 |
| Approximations for the queue length distributions of time-varying many-server queues J Pender, YM Ko INFORMS Journal on Computing 29 (4), 688-704, 2017 | 29 | 2017 |
| Approximations for the moments of nonstationary and state dependent birth-death queues S Engblom, J Pender arXiv preprint arXiv:1406.6164, 2014 | 28 | 2014 |
| A law of large numbers for M/M/c/delayoff-setup queues with nonstationary arrivals J Pender, T Phung-Duc Analytical and Stochastic Modelling Techniques and Applications: 23rd …, 2016 | 27 | 2016 |
| Poster: skewness variance approximation for dynamic rate multiserver queues with abandonment WA Massey, J Pender ACM SIGMETRICS Performance Evaluation Review 39 (2), 74-74, 2011 | 27 | 2011 |
| A Poisson–Charlier approximation for nonstationary queues J Pender Operations Research Letters 42 (4), 293-298, 2014 | 26 | 2014 |
| A stochastic analysis of bike-sharing systems S Tao, J Pender Probability in the Engineering and Informational Sciences 35 (4), 781-838, 2021 | 24 | 2021 |
| Optimal staffing in nonstationary service centers with constraints J Niyirora, J Pender Naval Research Logistics (NRL) 63 (8), 615-630, 2016 | 23 | 2016 |
| A stochastic analysis of queues with customer choice and delayed information J Pender, R Rand, E Wesson Mathematics of Operations Research 45 (3), 1104-1126, 2020 | 22* | 2020 |
| Strong approximations for time-varying infinite-server queues with non-renewal arrival and service processes YM Ko, J Pender Stochastic Models 34 (2), 186-206, 2018 | 22 | 2018 |
| Risk measures and their application to staffing nonstationary service systems J Pender European Journal of Operational Research 254 (1), 113-126, 2016 | 22 | 2016 |
Andrew DawAssistant Professor of Data Sciences and Operations, USC MarshallVerified email at usc.edu
