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r kiran
r kiran
Prof.& Former Head, School of Humanities and Social Sciences; Former Prof. In Charge Alumni
Verified email at thapar.edu
Title
Cited by
Cited by
Year
Customer satisfaction as mediator between website service quality and repurchase intention: An emerging economy case
U Tandon, R Kiran, AN Sah
Service Science 9 (2), 106-120, 2017
2102017
Analyzing customer satisfaction: users perspective towards online shopping
U Tandon, R Kiran, A Sah
Nankai Business Review International 8 (3), 266-288, 2017
1982017
The influence of website functionality, drivers and perceived risk on customer satisfaction in online shopping: an emerging economy case
U Tandon, R Kiran, AN Sah
Information Systems and e-Business Management 16, 57-91, 2018
1832018
An analysis of investor’s risk perception towards mutual funds services
N Walia, R Kiran
International Journal of business and Management 4 (5), 106-120, 2009
1192009
Effective e-governance for good governance in India
NS Kalsi, R Kiran, SC Vaidya
International Review of Business Research Papers 5 (1), 212-229, 2009
1192009
Corporate Social Responsibility Initiatives of Major Companies of India with Focus on Health, Education and Environment
A Sharma, R Kiran
African Journal of Basic & Applied Sciences 4 (3), 95-105, 2012
1182012
Corporate social responsibility: Driving forces and challenges
A Sharma, R Kiran
International Journal of Business Research and Development 2 (1), 2013
1082013
Customer satisfaction using website functionality, perceived usability and perceived usefulness towards online shopping in India
U Tandon, R Kiran, AN Sah
Information development 32 (5), 1657-1673, 2016
972016
E‐governance success factors: An analysis of e‐governance initiatives of ten major states of India
N Singh Kalsi, R Kiran
International Journal of Public Sector Management 26 (4), 320-336, 2013
842013
Role of human and relational capital of universities as underpinnings of a knowledge economy: A structural modelling perspective from north Indian universities
N Chatterji, R Kiran
International Journal of Educational Development 56, 52-61, 2017
802017
Understanding online shopping adoption in India: unified theory of acceptance and use of technology 2 (UTAUT2) with perceived risk application
U Tandon, R Kiran, AN Sah
Service Science 8 (4), 420-437, 2016
792016
A strategic framework for good governance through e-governance optimization
NS Kalsi, R Kiran
Program: electronic library and information systems, 2015
78*2015
Corporate social responsibility: a corporate strategy for new business opportunities
R Kiran, A Sharma
Journal of International Business Ethics Vol 4 (1), 2011
732011
Attitudes, preferences and profile of online buyers in India: changing trends
R Kiran, A Sharma, KC Mittal
South Asian Journal of Management 15 (3), 55-73, 2008
642008
Impact of cloud computing on ERP implementations in higher education
S Goel, K Ravi, D Garg
International Journal of Advanced Computer Science and Applications 2 (6), 2011
592011
Analysing the complexities of website functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in India
U Tandon, R Kiran, AN Sah
International Journal of Electronic Marketing and Retailing 7 (2), 115-140, 2016
562016
E-banking service quality and customer loyalty: Changing dynamics of public, private and foreign bank consumers in India
N Kaur, R Kiran
Global Business and Management Research 7 (1), 74, 2015
532015
An empirical examination of advanced manufacturing technology and sourcing practices in developing manufacturing flexibilities
JS Oberoi, JS Khamba, R Kiran
International Journal of Services and Operations Management 4 (6), 652-671, 2008
532008
Emerging Trends of Organized Retailing in India: A Shared Vision of Consumers and Retailers Perspective
D Jhamb, R Kiran
Middle-East Journal of Scientific Research 11 (4), 481-490, 2012
502012
Factors impacting customer satisfaction: An empirical investigation into online shopping in India
U Tandon, R Kiran
Journal of Information Technology Case and Application Research 21 (1), 13-34, 2019
492019
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